2016 Mazda CX-5 recalls
NHTSA lists 5 safety recalls for the 2016 Mazda CX-5, most recently on Jun 2, 2020. Each entry below explains the defect, what can happen, and the free repair.
Is your car already fixed? Recalls are listed by model. Whether your own vehicle has been repaired depends on its VIN: check it on NHTSA's recall lookup or ask any dealer for that brand. Recall repairs are free.
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Exterior lighting › Headlights
Problem: Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
Risk: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Steering
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Structure › Body › Hatchback/liftgate
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Fuel system, gasoline › Storage › Tank assembly › Filler pipe and cap
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Visibility › Windshield
Problem: Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Risk: If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Fix: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Owner complaints
Owners have filed 512 complaints with NHTSA about the 2016 Mazda CX-5, including 31 involving a crash and 10 involving a fire, with 13 injuries reported. Complaints are unverified reports, not recalls, but clusters can lead NHTSA to open an investigation.
| Component | Complaints |
|---|---|
| Exterior lighting | 161 |
| Electrical system | 72 |
| Service brakes | 69 |
| Unknown or other | 57 |
| Power train | 51 |
| Visibility/wiper | 43 |
Other CX-5 years
Frequently asked questions
How do I know if my 2016 Mazda CX-5 has an open recall?
Enter your 17-character VIN on NHTSA's recall lookup or call a dealer. Manufacturers also mail owners when a recall is announced, so keep your registration address up to date.
Do I have to pay for recall repairs?
No. Safety recall repairs are free at any authorized dealer for that brand, even if you bought the vehicle used or the warranty has expired.
Where does this information come from?
From NHTSA, the U.S. agency that oversees vehicle safety recalls. This page is refreshed from its database daily.